President & CEO
Karen oversees human resources, service excellence and analytics, compliance and internal audit, payer relations and contracting, and strategic growth and grant development for Terros Health. She facilitates the development and monitors the implementation of the organization’s strategic plan. Prior to joining Terros Health in 2014, she served as chief executive officer of an agency where she oversaw 40 programs across 17 states and provided strategic and organizational leadership while supervising more than 140 employees.
Karen is married with two children and enjoys spending time at the beach with her family.

Education
PhD, Human development and family studies, University of Arizona
Bachelor of Arts, Lafayette College
Six Sigma Green Belt, Villanova University
Certifications and Professional Associations
University of Arizona Alumni Association

Chief Operations Officer
As Chief Operations Officer, Jenni guides 680 of Terros Health’s 900 employees in enhancing physical and mental integrated care for the 55,000 individuals touched by the organization’s integrated health clinics and recovery centers, mobile crisis units, and Children and Family Services. Previously, she served as senior director of Recovery Services, leading a 200-member team at Terros Health’s three clinics for patients with serious mental illnesses (SMI). Jenni earned undergraduate and graduate degrees from ASU and Argosy University, respectively, and is a licensed associate counselor.

Jenni has been employed in the adult SMI system of care since 2008, first serving as the clinical director for what is now the Terros Health 23rd Ave Recovery Center. Prior to that, she worked for the City of Phoenix with the homeless population, helping to stand up the first Project Homeless Connect in Phoenix.

Jenni leads a team each fall at the National Alliance on Mental Illness (NAMI) Arizona Walk and has served with Desert Edge Mentoring Services. As a mom and daughter, she is involved with Girl Scouts and the American Cancer Society. Jenni is married with three daughters and enjoys family trips to cooler weather in Northern AZ as well as playing tennis.

Chief Information & Innovation Officer
As Chief Information and Innovation Officer (CI2O), Saffron is a member of the Terros Health Leadership Team, providing Information Systems strategic planning, implementation of technology initiatives and innovation. Responsibilities span the oversight of Information Technology, Security, Business Intelligence, Report and Application Development, EHR Support and Development, Health Information Management, and Facilities management. She has served as CIO for Terros Health since 2009.

Saffron holds a Master of Science in Healthcare Administration from Valparaiso University and earned her Bachelor of Arts degree from the University of Michigan. She is a member of the College of Healthcare Information Management Executives (CHIME) and Society of Information Management (SIM). Saffron has also earned certifications in CHCIO and CPHIMS and is a Professional Certified Coach (PCC).

Saffron was honored as the 2020 Arizona CIO of the Year ORBIE Award Winner | Nonprofit/Public Sector, received recognition in November 2019 from the Phoenix Business Journal as a 2019 Chief Innovation Officer finalist, and celebrated as “The Disruptor” in the HIMSS19 Champion of Health global campaign from 2018-2019. She has served on the Arizona Chapter of HIMSS Board since 2015 having served as President-Elect, President, and Past President from 2017-2020.

In her personal life, she consistently strives toward balancing work, family and interests. Aside from her career and community involvement, she is an artist, runner, enjoys travel, music, experimenting with plant-based cooking, exploring her local community, and is an avid reader. She lives with two mischievous Maine Coon mixes. A native of Detroit Michigan, Saffron has called the Valley home since 2004.