Coronavirus
Covid-19

We remain open for all of your health and wellness needs.

We know this is a scary time, but we want to assure you that we are following strict guidelines as a healthcare company to create a safe environment at our Terros Health locations. We remain open for all of your health and wellness needs. Some of our clinicians and medical providers will remain working in person and in the office, and others will be available over the phone. We fully understand the importance of social distancing and have and will continue to implement appropriate protocols to protect our patients, our employees, and to keep our community healthy.  Below are steps we have taken regarding a proactive response to the COVID-19 (coronavirus) at our sites.

Coronavirus: Stay Informed.

Coronavirus (COVID-19) is an emerging, rapidly evolving situation. Terros Health remains committed to providing high-quality, compassionate, and safe patient care while slowing the spread of the virus, including among those who are not aware they have it. To this end, employees, visitors, and patients will be asked to wear a mask while in a Terros Health building.

Terros Health requires your participation regarding wearing a mask. Patients and visitors are encouraged to wear a mask from home. Patients, needing a mask upon arrival, may obtain a mask at the entrances.  Masks should be worn for the entire Terros Health visit and not be removed until leaving the facility.

All will be screened at the entrance and reminded masks should cover the mouth and nose until leaving the building. Certain patients and visitors may have conditions which do not allow them to easily wear a mask. The mask requirement does not apply to children under 2 years of age or to individuals who are unable to wear a face covering due to a medical or behavioral health condition. Terros Health will find a way to serve all, with or without the ability to wear a mask.

/   News and Stories  /  Covid-19

Coronavirus (COVID-19)

Health Centers

Olive Health Center                     27th Avenue Health Center                      McDowell Health Center                 Stapley Health Center 

Health Centers 2

23rd Avenue Health Center                     Priest Health Center                      51st Avenue Health Center 

Counseling Centers

 32nd Street Counseling Center                              Campbell Counseling Center  

We remain open for all of your health and wellness needs.

We know this is a scary time, but we want to assure you that we are following strict guidelines as a healthcare company to create a safe environment at our Terros Health locations. We remain open for all of your health and wellness needs. Some of our clinicians and medical providers will remain working in person and in the office, and others will be available over the phone. We fully understand the importance of social distancing and have and will continue to implement appropriate protocols to protect our patients, our employees, and to keep our community healthy.  Below are steps we have taken regarding a proactive response to the COVID-19 (coronavirus) at our sites.

Coronavirus: Stay Informed.

COVID-19 is an emerging, rapidly evolving situation. Terros Health remains committed to providing high-quality, compassionate, and safe patient care while slowing the spread of the virus, including among those who are not aware they have it. To this end, employees, visitors, and patients will be asked to wear a mask while in a Terros Health building.

Terros Health requires your participation regarding wearing a mask. Patients and visitors are encouraged to wear a mask from home. Patients, needing a mask upon arrival, may obtain a mask at the entrances.  Masks should be worn for the entire Terros Health visit and not be removed until leaving the facility.

All will be screened at the entrance and reminded masks should cover the mouth and nose until leaving the building. Certain patients and visitors may have conditions which do not allow them to easily wear a mask. The mask requirement does not apply to children under 2 years of age or to individuals who are unable to wear a face covering due to a medical or behavioral health condition. Terros Health will find a way to serve all, with or without the ability to wear a mask.

Visiting Our Centers During COVID-19 Outbreak.

1. It is encouraged that you call us before coming to the health center. If you are sick, please stay home. We can schedule you for a telephone appointment instead.

2. Telephone appointments are available. Whenever possible, we are still able to see you remotely with HIPAA-compliant technology. You can also participate in our group services virtually.

3. We will have staff outside our sites screening all patients before entering. The screening will be a few simple questions about how you are feeling.

4. If you have a guest with you, we ask that they wait outside the building.

5. Please WASH HANDS after you enter our building and before you begin your session or medical appointment.

6. Our on-site pharmacies are working with patients to bring medication orders outside or deliver by mail.

Supporting our community, supporting you.

We are a healthcare company, and we want to support everyone’s physical and mental health needs as this is a traumatic experience for many. We support any additional social distancing you feel is necessary. We are here for you in whatever way feels best for you at this time. Thank you for your continued courage in your journey to health and healing!

Visiting Our Centers During COVID-19 Outbreak.

1. It is encouraged that you call us before coming to the health center. If you are sick, please stay home. We can schedule you for a telephone appointment instead.

2. Telephone appointments are available. Whenever possible, we are still able to see you remotely with HIPAA-compliant technology. You can also participate in our group services virtually.

3. We will have staff outside our sites screening all patients before entering. The screening will be a few simple questions about how you are feeling.

4. If you have a guest with you, we ask that they wait outside the building.

5. Please WASH HANDS after you enter our building and before you begin your session or medical appointment.

6. Our on-site pharmacies are working with patients to bring medication orders outside or deliver by mail.

Supporting our community, supporting you.

We are a healthcare company, and we want to support everyone’s physical and mental health needs as this is a traumatic experience for many. We support any additional social distancing you feel is necessary. We are here for you in whatever way feels best for you at this time. Thank you for your continued courage in your journey to health and healing!

Help Stop the Spread of Coronavirus.

Coronavirus can easily spread, so we all need to do our part to keep our communities healthy.

Protective protocols we have implemented:

 

    • Our clinicians, medical providers and other staff are washing hands and disinfecting surfaces in between each patient they see.
    • Limit touch including handshakes and hugs. Smiles and waves are encouraged!
    • All furniture and high touch surfaces are fully disinfected twice daily by a janitorial service, and throughout the day by our employees.
    • We are holding groups in our largest group rooms and have our patients spread out according to the 6’ radius. Some groups may be held outside.
    • Clinicians are primarily meeting with patients virtually to enhance the safety of patients and employees. If you do not wish to participate remotely in your therapy temporarily, we will coordinate with you to find what works best.

What is COVID-19?

COVID-19 is a virus strain, first identified in Wuhan, Hubei Province, China, that has only spread in people since December 2019.

Health experts are closely monitoring the situation because little is known about this new virus and it has the potential to cause severe illness and pneumonia in some people.

How does COVID-19 spread and what are the symptoms?

COVID-19 is primarily spread through respiratory droplets. That means to become infected, you generally must be within six feet of someone who is contagious and come into contact with these droplets. It may be possible to get COVID-19 by touching a surface or object that has the virus on it and then touching your mouth, nose or possibly eyes. Symptoms of COVID-19 appear within two to 14 days after exposure and include fever, cough and shortness of breath.

How long does it take for symptoms of the COVID-19 to appear?

The CDC believes that symptoms of COVID-19 may appear in as few as two days, or as long as 14 days after exposure.

How is COVID-19 treated?

There is currently no FDA approved medication for COVID-19. People infected with this virus should receive supportive care such as rest, fluids and fever control, to help relieve symptoms. For severe cases, treatment should include care to support vital organ functions.

Is there a vaccine?

Currently, there is no vaccine available.

I have a chronic condition that puts me at high risk. 

Unfortunately, there is not yet a vaccine that can prevent COVID-19, so we cannot prevent the disease.

The coronavirus that causes COVID-19 is new, so we don’t yet understand exactly how it impacts specific groups of high-risk people. But, those who are thought to be most susceptible to serious complications of COVID-19 include people who:

  • Are over age 65.
  • Have cancer.
  • Have hypertension.
  • Have lung disease.
  • Have diabetes.
  • Have heart disease.
  • Have another condition that compromises the immune system.
  • Are taking medications that suppress the immune system.

But there are things you can do to minimize your risk if you have a weakened immune system or are immunocompromised.

Should I wear a face mask? Will that help protect me?

If you are sick: You should wear a face mask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a face mask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a face mask if they enter your room. Learn what to do if you are sick.

If you are not sick: You do not need to wear a face mask unless you are caring for someone who is sick (and they are not able to wear a face mask). Face masks may be in short supply and they should be saved for caregivers.

Travel

For the latest information on travel information, alerts and warnings, please visit the CDC’s Coronavirus Disease 2019 Information for Travel website.

Traveling within the US? Learn more about the CDC’s domestic travel advisory.

What if I or a family member traveled from a country or had a layover in a country with widespread or sustained transmission in the last 14 days?

The CDC recommends that all people returning from international travel self quarantine for 14 days and monitor their temperature during that time.  If you or a family member traveled from or had a layover in a CDC-designated high-risk country in the last 14 days and  feels sick with fever, cough or has difficulty breathing, call Terros Health
at 602-685-6000 and ask to speak with your primary care provider.

Your family member should:

  • Seek medical care right away. Before they go to a doctor’s office or emergency room, call ahead and tell them about their recent travel and symptoms.
  • Avoid contact with others.
  • Not travel while sick.
  • They should cover their mouth and nose with a tissue or their sleeve (not their hands) when coughing or sneezing.
  • Wash hands often with soap and water for 15-20 seconds. Use an alcohol-based hand sanitizer with at least 60% alcohol if soap and water are not available.

Should I travel internationally?

CDC provides recommendations on postponing or canceling travel. These are called travel notices and are based on assessment of the potential health risks involved with traveling to a certain area.

What if I must travel for personal reasons?

If you must travel for person reasons, practice the following precautions:

  • Avoid contact with people who are sick.
  • Avoid animals (alive or dead), animal markets and products that come from animals (such as uncooked meat).
  • Wash hands often with soap and water for 15-20 seconds. Use a hand sanitizer with at least 60% alcohol if soap and water are not available.
  • Older adults and travelers with underlying health issues may be at risk for more severe disease.

Stay home, Stay healthy, Stay connected

Arizona Governor Ducey has issued an Executive Order promoting increased physical distancing, while encouraging social connectedness among citizens, taking effect Tuesday, March 31, 2020, at 5:00pm. The message is “Stay home, Stay healthy, Stay connected” and requires that Arizonans limit their time away from their place of residence or property, except:

    • To conduct or participate in essential activities, and/or;
    • For employment, to volunteer or participate in essential functions; or
    • To utilize any services or products provided by essential business services;
    • And for employment if as a sole proprietor or family owned business, work is conducted in a separate office space from your home and the business is not open to serve the public.

Under the order, Arizonans are also encouraged to improve social connectedness by:

      • Maintaining ongoing connections and communication with current social supports and structures such as family, friends, neighbors and other social groups;
      • Educating fellow Arizonans on the negative health impacts of social isolation;
      • And developing habits and activities that increase resilience, such as physical activity, virtual social gatherings, assisting neighbors, implementing or participating in connection campaigns for at risk populations, and participating in volunteer activities.

Learn more at https://azgovernor.gov/governor/news/2020/03/stay-home-stay-healthy-stay-connected

Help Stop the Spread of Coronavirus.

Coronavirus can easily spread, so we all need to do our part to keep our communities healthy.

Protective protocols we have implemented:

 

    • Our clinicians, medical providers and other staff are washing hands and disinfecting surfaces in between each patient they see.
    • Limit touch including handshakes and hugs. Smiles and waves are encouraged!
    • All furniture and high touch surfaces are fully disinfected twice daily by a janitorial service, and throughout the day by our employees.
    • We are holding groups in our largest group rooms and have our patients spread out according to the 6’ radius. Some groups may be held outside.
    • Clinicians are primarily meeting with patients virtually to enhance the safety of patients and employees. If you do not wish to participate remotely in your therapy temporarily, we will coordinate with you to find what works best.

What is COVID-19?

COVID-19 is a virus strain, first identified in Wuhan, Hubei Province, China, that has only spread in people since December 2019.

Health experts are closely monitoring the situation because little is known about this new virus and it has the potential to cause severe illness and pneumonia in some people.

How does COVID-19 spread and what are the symptoms?

COVID-19 is primarily spread through respiratory droplets. That means to become infected, you generally must be within six feet of someone who is contagious and come into contact with these droplets. It may be possible to get COVID-19 by touching a surface or object that has the virus on it and then touching your mouth, nose or possibly eyes. Symptoms of COVID-19 appear within two to 14 days after exposure and include fever, cough and shortness of breath.

How long does it take for symptoms of the COVID-19 to appear?

The CDC believes that symptoms of COVID-19 may appear in as few as two days, or as long as 14 days after exposure.

How is COVID-19 treated?

There is currently no FDA approved medication for COVID-19. People infected with this virus should receive supportive care such as rest, fluids and fever control, to help relieve symptoms. For severe cases, treatment should include care to support vital organ functions.

Is there a vaccine?

Currently, there is no vaccine available.

I have a chronic condition that puts me at high risk. 

Unfortunately, there is not yet a vaccine that can prevent COVID-19, so we cannot prevent the disease.

The coronavirus that causes COVID-19 is new, so we don’t yet understand exactly how it impacts specific groups of high-risk people. But, those who are thought to be most susceptible to serious complications of COVID-19 include people who:

  • Are over age 65.
  • Have cancer.
  • Have hypertension.
  • Have lung disease.
  • Have diabetes.
  • Have heart disease.
  • Have another condition that compromises the immune system.
  • Are taking medications that suppress the immune system.

But there are things you can do to minimize your risk if you have a weakened immune system or are immunocompromised.

Should I wear a face mask? Will that help protect me?

If you are sick: You should wear a face mask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a face mask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a face mask if they enter your room. Learn what to do if you are sick.

If you are not sick: You do not need to wear a face mask unless you are caring for someone who is sick (and they are not able to wear a face mask). Face masks may be in short supply and they should be saved for caregivers.

Travel

For the latest information on travel information, alerts and warnings, please visit the CDC’s Coronavirus Disease 2019 Information for Travel website.

Traveling within the US? Learn more about the CDC’s domestic travel advisory.

What if I or a family member traveled from a country or had a layover in a country with widespread or sustained transmission in the last 14 days?

The CDC recommends that all people returning from international travel self quarantine for 14 days and monitor their temperature during that time.  If you or a family member traveled from or had a layover in a CDC-designated high-risk country in the last 14 days and  feels sick with fever, cough or has difficulty breathing, call Terros Health
at 602-685-6000 and ask to speak with your primary care provider.

Your family member should:

  • Seek medical care right away. Before they go to a doctor’s office or emergency room, call ahead and tell them about their recent travel and symptoms.
  • Avoid contact with others.
  • Not travel while sick.
  • They should cover their mouth and nose with a tissue or their sleeve (not their hands) when coughing or sneezing.
  • Wash hands often with soap and water for 15-20 seconds. Use an alcohol-based hand sanitizer with at least 60% alcohol if soap and water are not available.

Should I travel internationally?

CDC provides recommendations on postponing or canceling travel. These are called travel notices and are based on assessment of the potential health risks involved with traveling to a certain area.

What if I must travel for personal reasons?

If you must travel for person reasons, practice the following precautions:

  • Avoid contact with people who are sick.
  • Avoid animals (alive or dead), animal markets and products that come from animals (such as uncooked meat).
  • Wash hands often with soap and water for 15-20 seconds. Use a hand sanitizer with at least 60% alcohol if soap and water are not available.
  • Older adults and travelers with underlying health issues may be at risk for more severe disease.

Stay home, Stay healthy, Stay connected

Arizona Governor Ducey has issued an Executive Order promoting increased physical distancing, while encouraging social connectedness among citizens, taking effect Tuesday, March 31, 2020, at 5:00pm. The message is “Stay home, Stay healthy, Stay connected” and requires that Arizonans limit their time away from their place of residence or property, except:

    • To conduct or participate in essential activities, and/or;
    • For employment, to volunteer or participate in essential functions; or
    • To utilize any services or products provided by essential business services;
    • And for employment if as a sole proprietor or family owned business, work is conducted in a separate office space from your home and the business is not open to serve the public.

Under the order, Arizonans are also encouraged to improve social connectedness by:

      • Maintaining ongoing connections and communication with current social supports and structures such as family, friends, neighbors and other social groups;
      • Educating fellow Arizonans on the negative health impacts of social isolation;
      • And developing habits and activities that increase resilience, such as physical activity, virtual social gatherings, assisting neighbors, implementing or participating in connection campaigns for at risk populations, and participating in volunteer activities.

Learn more at https://azgovernor.gov/governor/news/2020/03/stay-home-stay-healthy-stay-connected

For Medical Care     Call  602-685-6000